Privacy Policy

01Overview

Cleaning Service Leads connects cleaning business owners with people who need cleaning services. To make that possible, the App collects certain information from both business owners and customers. We are committed to handling that information responsibly and only for the purposes described in this policy.

By downloading or using the App, you agree to the practices described here. If you do not agree, please do not use the App.

02Information We Collect

Account information

When you create an account or sign in, we collect your name, email address, and phone number. Authentication is handled through Firebase Authentication.

Business listing information

If you list a cleaning business, we collect the details you provide, which may include your business name, business email, business phone number, business address, service category, description, days and hours of operation, pricing and discount details, licensing and insurance status, and a business photo.

Service request information

When you submit a cleaning service request, we collect the details you enter, such as the type of cleaning needed, your location or address, and any notes you choose to share with businesses.

Photos and images

We collect photos you choose to upload, such as your business photo. Uploaded images are stored using Firebase Storage.

Location information

With your permission, we collect your approximate location to show cleaning businesses near you and to prioritize listings in your city. See Location Information for details.

Subscription information

If you purchase a subscription (for example, a featured business listing or leads access), the purchase is processed by Apple. We receive confirmation of your subscription status but do not collect or store your payment card details.

Automatically collected information

• Device and usage data, such as app interactions and diagnostic information used to keep the App working and improve it.
• Identifiers associated with your account or device for app functionality.

03How We Use Your Information

We use the information we collect to:

• Create and manage your account and business listing.
• Display cleaning businesses to customers and deliver leads and service requests to businesses.
• Show businesses near your location and prioritize listings in your city.
• Process and manage subscriptions and featured placements.
• Enable messaging and communication between users.
• Maintain, secure, troubleshoot, and improve the App.
• Comply with legal obligations and enforce our terms.

04Location Information

The App may request access to your device location to detect your city and show nearby cleaning businesses first. We use this to improve the relevance of what you see in the App.

Location access is optional. You can grant or deny it when prompted, and you can change this at any time in your device's Settings › Privacy & Security › Location Services. If you deny location access, the App still works — you can search and select a city manually.

05Photos & Media

The App may request access to your camera or photo library so you can upload a business photo or other images. We only access the photos you specifically choose to upload. You can manage these permissions in your device settings at any time.

06Subscriptions & Payments

The App offers auto-renewable subscriptions, including a featured business listing and leads access. All payments are processed securely through your Apple App Store account. Apple manages billing, renewals, and your payment method.

We receive your subscription status (active, expired, or canceled) so we can unlock the corresponding features, but we never see or store your credit or debit card information. You can manage or cancel subscriptions in your Apple ID settings. Apple's handling of your data is governed by Apple's own privacy policy.

07How We Share Information

We do not sell your personal information. We share information only as needed to operate the App:

• Between users: Information you add to a business listing is visible to customers browsing the App. Information in a service request is shared with relevant cleaning businesses so they can respond. Contact details you choose to publish (such as business phone or email) are visible to other users.
• Service providers: We use trusted providers — such as Google Firebase (database, authentication, storage) and Apple (subscriptions) — to operate the App. They process data on our behalf under their own security and privacy commitments.
• Legal reasons: We may disclose information if required by law, to protect rights and safety, or to prevent fraud or abuse.
• Business transfers: If the App is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

08Third-Party Services

The App relies on the following third-party services, each governed by its own privacy policy:

• Google Firebase — for database, authentication, and file storage.
• Apple App Store — for subscriptions and in-app purchases.

We encourage you to review the privacy policies of these providers to understand how they handle data.

09Data Retention

We keep your information for as long as your account is active or as needed to provide the App. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal, security, or fraud-prevention purposes.

10Data Security

We use industry-standard safeguards to protect your information, including secure cloud infrastructure provided by Firebase. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use a strong password and keep your login credentials confidential.

11Your Rights & Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate information directly in the App.
• Delete your account and associated personal data.
• Withdraw permissions such as location or photo access through your device settings.

To request access to or deletion of your data, contact us using the details in the Contact Us section. You can also delete your account from within the App's Profile screen.

12Children's Privacy

The App is intended for adults running or hiring cleaning services and is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take steps to delete it.

13Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be communicated through the App. Your continued use of the App after changes take effect means you accept the updated policy.

14Contact Us

If you have questions about this Privacy Policy or your data, please reach out: