Effective Date: 13 NOV 25
    Last Updated: 15 NOV 25

    Thank you for using Cleaning Services Leads App (“we”, “our”, “us”).
    This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.

    1. Information We Collect

    We collect information to provide a better user experience and to improve our services.

    a. Personal Information

    When you create an account or list a business, we may collect:

    • Full Name
    • Email Address
    • Phone Number
    • Profile Photo
    • Business Information (Name, Address, Category, Description, Photos, Licensing/Insurance)
    • Service Area and Operating Hours

    b. Automatically Collected Information

    We may automatically collect:

    • Device information (model, OS version, device ID)
    • App usage data (features used, session duration)
    • Location information (country and city, used to match services and leads)
    • IP address (for security and analytics)

    c. Firebase Data

    Our app uses Firebase Authentication and Firebase Realtime Database to store and manage user data securely.
    All information is stored in compliance with Google’s Firebase Privacy Policy.

    2. How We Use Your Information

    We use your information to:

    • Create and manage your user account
    • Authenticate users via email and password
    • Match service providers and clients based on location
    • Display your business listing to potential clients
    • Send service-related updates or notifications
    • Improve app functionality and user experience
    • Respond to inquiries and provide support

    We do not sell, rent, or trade your personal information to third parties.

    3. Data Sharing and Disclosure

    We may share limited information in the following cases:

    • With Service Providers: Who assist us in app operations (e.g., Firebase, Google Analytics).
    • For Legal Reasons: If required by law, regulation, or government request.
    • With Your Consent: If you choose to share or publish business information publicly.

    4. Data Security

    We use secure encryption and Firebase’s built-in security rules to protect your data from unauthorized access, loss, or misuse.
    However, no online service can be 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

    5. Your Rights

    You can:

    • Access or update your account information anytime through your profile.
    • Request to delete your account and all personal data from our system.
    • Contact us for data access, correction, or deletion requests.

    To delete your account, go to Profile → Delete Account, or email us at [insert your support email].

    6. Children’s Privacy

    Our app is not intended for users under the age of 13.
    We do not knowingly collect personal information from children.
    If we learn that a child has provided personal data, we will delete it immediately.

    7. Changes to This Policy

    We may update this Privacy Policy periodically.
    Any changes will be posted within the app and will take effect immediately upon posting.
    Your continued use of the app means you accept the updated policy.

    8. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

    📧 Email: info@tetraverge.com
    🌐 Website: tetraverge.com
    🏢 Company Name:Tetraverge